Financial Assistance Program
Community Mercy Health Partners' (CMHP) mission is to carry out the Catholic Healthcare Partners mission within our community by providing safe, effective, patient/resident centered, timely and cost efficient care and education to meet the health needs of all people, especially the poor and underserved. Our commitment to this healing ministry will be evidenced by exceptional care, compassion and respect for the diverse religious beliefs and faith traditions of those we serve..
We care for everyone who comes to us in need regardless of his or her ability to pay. Meeting the needs of people with limited resources has always been at the heart of our mission.
CMHP recognizes the difficulty unexpected medical problems can cause to your finances. We are here to help so that patients can obtain medical benefits from federal, state and hospital programs. We want to assist you in finding resources that may help pay your hospital bill. In fact, every patient who does not have insurance is eligible for discounts. Please read more about our financial programs.
Financial Assistance
We provide financial assistance to uninsured patients. We are here to assist patients in obtaining medical benefits through federal, state, and hospital programs. Our representative will provide the following services at no cost to the patient:
- Determine if you qualify for internal or external assistance programs
- File applications on your behalf
- Provide medical documentation to the Social Security Administration for disability claims
- Provide flexible payment options
Patients and their counselors look at what options are available. We understand that not everyone can pay for healthcare services. We are here to offer options and assistance for those who are uninsured or underinsured and to serve as patient advocates.
Federal Poverty Guidelines
If a patient does not meet the criteria for the federal assistance programs available, CMHP will provide a discount to the patient using a sliding scale based on Federal Poverty Guidelines: - We offer free care for any person who earns up to twice the Federal Poverty Guidelines (e.g. income up to $42,400 for a family of four).
- We offer substantial discounts care for any person who earns up to four times the Federal Poverty Guidelines (e.g. income up to $84,800 for a family of four).
- We offer discounts like those we agree to with commercial payors for patients earning more than four times the Federal Poverty Guidelines.
CMHP's billing and collection policies are consistent with our mission and values. We treat all patients with dignity and respect from the bedside to the billing office. It's the right thing to do. Federal law echoes our mission--we care for every person who asks to be treated. We do so regardless of race, sex, creed, citizenship or ability to pay.
To apply for financial assistance from CMHP, use our online application form below. If you need assistance in completing the form, have questions, or would like to speak with a patient representative, please call (937) 328-7000 or toll-free (800) 991-4210. A patient representative from CMHP will contact you regarding your eligibility for assistance. We're here to help. If you have questions about your ability to pay or about available programs, please call. We work with each patient to help meet their individual needs and circumstances.
Click Here to apply for Financial Assistance On-line
Billing Information
CMHP billing and collection policies are consistent with our mission and values. When you receive a bill from CMHP, it covers the services you received at one of our healthcare delivery facilities. You may receive separate bills from your personal physician, surgeon, pathologist or other healthcare professional.
If you have specific questions about your account, our Customer Service Representatives are available Monday through Friday, 8:00 a.m. to 4:30 p.m. You may leave a voicemail message after hours. Messages are retrieved the next business day. Spanish speaking representatives are also available.
We repeatedly offer patients access to financial help during their hospital stay and after, as well as with each billing notice. We do not charge interest to patients on their bills. We send bills to collection as a last resort, only: - When patients have the ability to pay some portion of their healthcare expenses but refuse to do so
- When patients refuse to work with us to determine if they qualify for free or discounted care via federal, state, local or hospital assistance programs
- When we are unable to locate the patient or the person responsible for the bill
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