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John S. was amazed at the caring and compassion he experienced at Mercy Hospital of Defiance when he was hospitalized unexpectedly.
"Mercy Defiance goes above and beyond in caring for out-of-town patient"
John S. was amazed at the caring and compassion he experienced at Mercy Hospital of Defiance when he was hospitalized unexpectedly. John, who lives in Mississippi, is a truck driver and was in Napoleon, Ohio, picking up a load at Campbell’s Soup, when he got sick.
After passing out several times and vomiting blood, John sent a message to his company, saying someone else would need to pick up the load because he was too sick. He wanted to go home but was not well enough to make the trip back to Mississippi. The yard manager at Campbell’s called the sheriff and an ambulance, which took John to a hospital in Napoleon. He was then transferred to Mercy Hospital of Defiance.
“They said my blood count was low,” John said. “They admitted me and scoped my stomach then told me I had bleeding ulcers.”
John had another scope the next day and underwent surgery. He spent a total of 10 days at Mercy Hospital of Defiance. From the time of his admission through discharge, he said he found the staff to be incredibly caring and attentive.
The Progressive Care Unit staff brought in extra couches and chairs for his family members to sleep on while they stayed with John and arranged for the Dietary Department to provide meals for his wife.
“They were truly wonderful,” John said. “I couldn’t have asked for better treatment from anyone anywhere. The preacher was a wonderful person too and didn’t miss a day coming to see me. And, one of gals from the Lab, Jana, even went and got my puppy from the kennel in Napoleon.”
John had been traveling with a then 4-month-old Chihuahua puppy, which the Henry County Police had taken to the pound.
“Jana rescued her and took her home and cared for her until my family arrived to take her home,” John said. “She even got permission to bring her to the hospital so I could see she was OK. I really appreciated that. The nurses on the second floor at Mercy Hospital of Defiance are some of the finest people I have met in my life – and, driving a truck all over the country for 35 years, I have met a lot of people. They even called me at home after I was discharged, to make sure I was doing OK and following doctors’ orders. I thank God that I am here today, and of course I am not glad that I got sick, but if it had to happen, I’m grateful that when it did, I was taken to a hospital with such wonderful people.”
John cannot remember the names of everyone involved with his care, but he would like to recognize JD Reeves, MD, Hospitalist; Souheil Al-Jadda, MD, Surgeon; Neva M., DJ K., Bill M., Madonna K., a student nurse named Nate, and all of the nurses on the second floor.
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